Cardiologist Near You in Carrollton, TX - Prime Heart and Vascular
Cardiology • Carrollton, TX
Ratings by platform
- Prime Heart and Vascular website: 4.87 out of 5 stars (45 reviews (Practice-wide))
- Google (referenced via practice website): 4.8 out of 5 stars (249 reviews (Practice-wide))
What patients say
Patients praise
- Patients have praised the doctors for being patient, informative, and proactive in health management
- Positive interactions reported with nursing and support staff, described as kind, friendly, and helpful
- Efficient check-in processes and timely service for some patients
- Appreciation for clear communication and good bedside manner in some instances
Common complaints
- Concerns regarding billing practices, including unexpected charges and billing discrepancies
- Reports of being charged for services (such as mental health assessments) without prior notification
- Complaints about front desk and office staff interactions
- Experiences of feeling rushed during consultations or perceiving the clinic as commercially focused
In patients' words
"Dr. Mangalpally was very patient and very informative. I learned a lot from my visit with him today... The most enjoyable moment of my visit was nurse Stephanie she is a ball of joy!"
— Prime Heart and Vascular patient review"The reviewer expresses dissatisfaction with the facility's approach, stating that while they send text message reminders for payment methods, they do not proactively inform patients about which medical records to bring... The reviewer further details that Dr. Shah spent only a few minutes with them... [and] reports being billed an amount significantly higher than what their insurance allowed."
— Patient complaint summary via Dr. Racheleidelman.comMore clinics in Carrollton
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