Ascension Medical Group St. Vincent - Carmel ...
Neuro-endocrinology • Carmel, CA
Ratings by platform
- CMS HCAHPS (Patient Experience Data): 2 out of 5 stars (235 surveys completed)
- Google Reviews (Neurology Clinic): 4.8 out of 5 stars (67 reviews)
- Healthgrades: 5 out of 5 stars (1 review)
What patients say
Patients praise
- Compassionate and knowledgeable providers with good bedside manner
- Professional and friendly staff in certain specialty clinics
- Clean facility environment
- Smooth check-in processes for some departments
- Thorough and efficient appointments for some patients
Common complaints
- Reports of long wait times and poor communication regarding delays
- Complaints about medical billing practices and surprise billing for annual checkups
- Issues with prescription fulfillment and office responsiveness
- Frustrations with facility parking and access
- Concerns about unorganized hospital communication and patient care management
In patients' words
"The primary doctor appeared nice and asked us whether we have health concern during our annual check up, I thought this is only out of his professionalism. I answered him without aware that this is separate charge. He gives a x-ray referral and wrote down the name of an over the counter medicine. We later got billed for two office visits for these two annual check up."
— Google/LocalityBiz user review"The parking at this facility is a nightmare! It took over 10 minutes to find a place to park. The spot I found was on the opposite side of the hospital from where I needed to be."
— Google/LocalityBiz user review"Dr. Vohra is great. The office is very accessible, clean, and staff is always friendly. I was able to get in, meet with Dr. Vohra, and leave in a timely manner."
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