Speech Therapy - Carlsbad Medical Center
Speech Therapy • Carlsbad, NM
Ratings by platform
- Momentary Labs (CMS HCAHPS data), Birdeye, Yelp: 2 out of 5 stars (based on 219 HCAHPS surveys) (219 surveys analyzed for HCAHPS; 1,720 reviews listed on Birdeye platform)
What patients say
Patients praise
- quick action in emergency room settings
- appreciation for specific nursing and medical staff attitudes during care
- praise for labor and delivery services
- generally quiet hospital environment
Common complaints
- concerns regarding cleanliness and room maintenance
- issues with communication from medical staff (doctors and nurses)
- complaints regarding billing transparency and high costs
- difficulties navigating administrative processes like billing departments
In patients' words
"Housekeeping didn’t even bother to come and the room not [clean]. I pulled trash and brought my own sanitary wipes doing it myself."
— Birdeye Review"Only 70.0% felt that doctors communicated effectively, also below the national average of 78.6%."
— Momentary Labs (CMS HCAHPS data)More clinics in Carlsbad
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