Find a Doctor - Carlsbad Medical Center
Internal Medicine • Carlsbad, NM
Ratings by platform
- Birdeye: 4.0 out of 5 stars (based on 1,720 reviews) (1,720 reviews)
- MedicalRecords.com: 1.9 out of 5 stars (based on 71 reviews) (71 reviews)
- Momentary (CMS HCAHPS data): 2 out of 5 stars (based on 219 patients) (219 patient surveys)
What patients say
Patients praise
- Promptness in emergency situations (ER)
- Commendable care from specific nursing and medical staff members
- Positive experiences in labor and delivery units
Common complaints
- Cleanliness concerns (specifically room and hall maintenance)
- High cost of medical services
- Long wait times for care
- Inadequate communication from doctors and nurses compared to national averages
- Reports of rude staff interactions
In patients' words
"Housekeeping didn’t even bother to come and clean the room not even ONCE. I pulled trash and brought my own sanitary wipes doing it all myself."
— Birdeye user review"They say they reach out to patients multiple times and offer additional discounts off of already discounted charges. $6,000 for 2.5 hours of care for the flu??"
— MedicalRecords.com user review"I delivered my baby there and my experience was... I would highly recommend them for OB care!"
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