Otolaryngology in Carlisle, PA - Find a UPMC Provider
Ear, Nose, and Throat (ENT) • Carlisle, PA
Ratings by platform
- US News and WebMD: 3 out of 5 stars (16-37 reviews (varies by platform))
- US News and WebMD: 5 out of 5 stars (22-29 reviews (varies by platform))
What patients say
Patients praise
- praise for clinical expertise and professional experience
- positive feedback for staff courtesy in some specific reports
- satisfaction with treatment outcomes for many patients
- acknowledgment of thorough examinations
Common complaints
- reports of poor office staff demeanor and communication
- complaints regarding billing and procedures performed without clear consent
- instances of perceived lack of empathy during patient consultations
- general frustration with office administrative processes and follow-up times
In patients' words
"The CRNP, Pam. She has the demeanor of a rattlesnake and is sarcastic."
— MapQuest review of Carlisle Ear, Nose and Throat"Awesome"
— WebMD review for Dr. Russell Macaluso"Dr. Ferraro laughed when I said a medication he prescribed gave me hives."
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