Carlisle - Orthopedic Institute of Pennsylvania - OIP
Orthopedics • Carlisle, PA
Ratings by platform
- Birdeye (Google) for OIP MRI & Imaging Carlisle: 4.9 out of 5 stars (365 reviews)
- rater8 for OIP Physical Therapy Carlisle: 4.9 out of 5 stars (173 ratings)
What patients say
Patients praise
- Convenient walk-in injury clinic services
- Efficient and fast imaging (MRI/X-ray) services
- Professional and friendly staff in some interactions
- Successful treatment outcomes reported by some patients
Common complaints
- Perceived lack of compassion or empathy from certain providers
- Long wait times for appointments and walk-in services
- Complaints regarding physician communication and bedside manner (e.g., feeling rushed, not being heard)
- Reports of administrative issues and potential HIPAA concerns
- Dissatisfaction with treatment outcomes or follow-up communication
In patients' words
"Excellent experience. The staff was kind, efficient, and thorough."
— Birdeye review"So I essentially waited well over an hour to be told to do what I've already been doing that isn't working!!!! ... I just feel like there was a severe lack of trying to find or informing me of all potential treatment options."
— Online patient complaint"The nurse puts up the next patients medical record on the computer. Whick is facing me! HIPPA violation! ... You are just another number to these dr. Save your time and money."
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