Outpatient Specialty Clinics - Carlinville Area Hospital
Nephrology • Carlinville, IL
Ratings by platform
- Birdeye (Specialty Clinic specific): 5.0/5.0 (based on 2 reviews) (2 reviews)
- Vivian Health: 3.5/5.0 (based on 2 reviews) (2 reviews)
- Healthgrades / Illinois Hospital Report Card (HCAHPS): 81%-82% patient recommendation rate (N/A (aggregated survey data))
What patients say
Patients praise
- Many patients recommend the facility overall
- Some medical providers are described as professional, knowledgeable, and compassionate
- Convenience of having specialized services available locally
- High patient experience ratings in some national benchmarks
Common complaints
- Wait times in the registration/check-in process
- Communication issues with staff or doctors regarding appointments and follow-ups
- Concerns regarding billing processes and communication with collection agencies
- Perceived lack of compassion or rudeness from some ER staff
- Some reports of diagnostic dissatisfaction or feeling ignored in the ER
In patients' words
"Doctors are Professional, Caring, and knowledgeable. Very convenient"
— Birdeye review of Specialty Clinic"The doctors and nurses are great at vlinic however their check in process is a total nightmare. 1 lady trying to get everyone's names with the line backed out the door."
— LocalityBiz user review"I wouldn't recommend that hospital to even my worst enemy."
— MedicalRecords.com user reviewMore clinics in Carlinville
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