Nephrology Associates of Northern Illinois and Indiana (NANI)
Nephrology • Carlinville, IL
Ratings by platform
- Indeed (Employee reviews): 4.0 out of 5 stars (based on 158 employee reviews) (158)
- Glassdoor (Employee reviews): 2.9 out of 5 stars (based on 31 anonymous reviews) (31)
What patients say
Patients praise
- Many patients praise doctors for being knowledgeable, caring, and attentive listeners
- Positive feedback on treatment effectiveness and quality of medical care
- Some locations noted for having friendly and efficient staff
- Employees appreciate aspects of the work environment at certain offices
Common complaints
- Occasional reports of rude or condescending behavior by specific staff or physicians
- Concerns regarding difficulty scheduling or administrative responsiveness
- Some employees report dissatisfaction with office management and work-life balance at certain locations
In patients' words
"The staff and the doctors take the time to listen and explain what type of treatment you need."
— Patient review of NANI Merrillville office"Terrible customer/patient service! Staff is rude and not very accommodating... Avoid Dr. Choi if at all possible he is extremely rude and very condescending!"
— Patient review of NANI Merrillville office"All the doctors here are excellent. Very well bedside manner, and are very attentive to what is needed to be said. The staff as well, very nice and welcoming every time I stop by."
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