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Pines Orthopedic and Sports Medicine

Orthopedics • Caribou, ME

★★★★☆4.0/5242 reviews across 3 platforms

Ratings by platform

  • CMS HCAHPS / Medicare data: 4/5 (220 reviews)
  • MedicalRecords.com: 4.3/5 (22 reviews)
  • Facebook: 80% recommend (78 reviews)

What patients say

Patients praise

  • Professional and friendly staff in emergency and surgery departments
  • Attentive, empathetic, and compassionate nursing care
  • Effective communication from doctors and nurses rated above average
  • Strong patient satisfaction with discharge and recovery information

Common complaints

  • Some reports of rude or dismissive physician behavior
  • Concerns regarding pain management during specific procedures
  • Lower satisfaction ratings related to environment quietness at night

In patients' words

"The staff in one day surgery is absolutely amazing. I was very thankful for my team of nurses, doctors and right down to the secretary that checked me in. You all were so amazing, friendly and professional."

— Cary Medical Center Patient Testimonial

"Rude, uncaring, dismissive..."

— Healthgrades review for affiliated orthopedic surgeon

"Everytime I go there is end up in more pain then when done. They withheld drugs during one of my procedures for my spinal injection..."

— MedicalRecords.com review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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