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Primary Care in Cape Girardeau and Jackson

Family MedicineCape Girardeau, MO

★★★★★4.7/5349 reviews across 5 platforms

Ratings by platform

  • Birdeye (Cape Family Medical Clinic LLC): 4.7/5 (302 reviews)
  • Birdeye (Jackson Primary Care LLC): 3.6/5 (7 reviews)
  • Healthgrades (Teresa Brandon, NP): 5.0/5 (10 ratings)
  • WebMD (Dr. Jamie Harrison): 5.0/5 (27 ratings)
  • WebMD (Dr. Stephanie Miller): 4.0/5 (3 ratings)

What patients say

Patients praise

  • Highly personalized and accessible care in smaller/direct primary care models
  • Doctors described as thorough, empathetic, and attentive when given sufficient time
  • Efficient and convenient access for urgent needs at some clinics
  • Staff appreciated for being friendly and caring in high-performing practices

Common complaints

  • Long wait times for appointments and during visits
  • Difficulties reaching staff via phone or receiving timely call-backs
  • Complaints about unprofessional or dismissive front-desk and office staff behavior
  • Perceptions of impersonal care or doctors being rushed and not listening thoroughly
  • Frustrations regarding medication refill policies and administrative hurdles

In patients' words

"I love it here. I get treated like a person and not a number. They ACTUALLY care."

Birdeye Review (Cape Family Medical Clinic)

"I’ve been seeing Dr. Bauer for several years. My impression is that he has above average knowledge... but he does seem very impersonal rather than warm and caring."

Vitals Review (Dr. John C. Bauer)

"She immediately told me that there was no way they were going to fill my anxiety and ADHD medications... and she refused to even talk to me about them."

LocalityBiz Review (MedStop One)

"I love that he takes his time with each patient and looks for real solutions instead of pushing medicine."

Guardian Primary Care Testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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