Cape Family Medical Clinic: Home
Family Medicine • Cape Girardeau, MO
Ratings by platform
- Sotellus: 4.8/5 stars (748 reviews)
- Facebook: 74% recommend (6 reviews)
- LocalityBiz: Low average (based on individual reviews of 1 to 5 stars) (Small sample of ratings)
What patients say
Patients praise
- Friendly, caring, and compassionate staff and providers
- Providers are described as good listeners who do not rush patients
- Helpful and attentive to patient needs during visits
- Inviting and clean clinical environment after renovations
- Efficient appointment scheduling in some instances
Common complaints
- Long wait times and difficulty getting appointments
- Unpleasant or unprofessional experiences with reception/front desk staff
- Disagreements or concerns regarding medical testing processes
- Difficulty reaching staff or physicians via phone
- Dissatisfaction with changes in clinic staffing
In patients' words
"Katana Alcorn is the best! She is so sweet and patient and never rushes you. I stopped going to walk-in clinics and I'm really glad I did."
— Sotellus review"Dr Bieser is kind but has too many patients and appointments take an inordinate amount of time. Receptionist have been unpleasant and lately a new nurse is there each visit. Very hard to get nurse or doc on the phone."
— LocalityBiz review"Don't go here. It used to be good until they. My drug screen shows PCP (which I was not taking), but then a blood test doesn't."
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