CAPE GIRARDEAU-LINCARE
Durable Medical Equipment • Cape Girardeau, MO
Ratings by platform
- Yelp (national profile): 1.7 out of 5 stars (national average) (1,998 (national total))
- Indeed (national/local mixed): 2.5 out of 5 stars (local employee rating) (3,759 (national total))
- Yelp (Cape Girardeau location): Very limited feedback available locally (1 review on Yelp for Cape Girardeau specifically)
What patients say
Patients praise
- Offers 24/7 support and in-home instruction (company marketing claims)
- Provides a range of respiratory and home medical equipment (company marketing claims)
Common complaints
- Difficulties reaching customer service and long hold times
- Billing issues, including incorrect billing and lack of itemization
- Poor communication and unresponsive management
- Delays or failure to deliver essential medical supplies
- Concerns regarding staff professionalism and rudeness
In patients' words
"Received a bill. It does not say what it is for and I have been on the phone over 2 hours trying to find that out."
— Yelp review for Cape Girardeau location"Good luck if you have a question about billing. They would rather send you to a collections company then have a conversation."
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