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Durable Medical Equipment • Cape Girardeau, MO

★★☆☆☆2.2/55,757 reviews across 2 platforms

Ratings by platform

  • Yelp (national profile): 1.7/5 (1,998 reviews)
  • Indeed (national/local mixed): 2.5/5 (3,759 reviews)

What patients say

Patients praise

  • Offers 24/7 support and in-home instruction (company marketing claims)
  • Provides a range of respiratory and home medical equipment (company marketing claims)

Common complaints

  • Difficulties reaching customer service and long hold times
  • Billing issues, including incorrect billing and lack of itemization
  • Poor communication and unresponsive management
  • Delays or failure to deliver essential medical supplies
  • Concerns regarding staff professionalism and rudeness

In patients' words

"Received a bill. It does not say what it is for and I have been on the phone over 2 hours trying to find that out."

— Yelp review for Cape Girardeau location

"Good luck if you have a question about billing. They would rather send you to a collections company then have a conversation."

— MapQuest user review referencing Cape Girardeau location

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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