Family Medicine | Lee Health
Family Medicine • Cape Coral, FL
Ratings by platform
- Ratings.MD (Lee Health - Family Medicine): 4.8 out of 5 (34,321 verified ratings; 15,803 comments)
- Birdeye (Lee Physician Group): 2.9 out of 5 (28 reviews (28 on Google shown))
- Doctor.com (Lee Physician Group - Primary Care at South Cape): Average Rating not specified (239 (shown as profile items/entries; exact review count not specified))
- Birdeye (LPG Family/Internal Medicine - Surfside): 4.3 out of 5 (4 reviews)
- Ratings.MD (LPG Family Medicine - Bonita Bay Club): 4.9 out of 5 (2,113 verified ratings; 1,127 comments)
What patients say
Patients praise
- Compassionate, attentive, and thorough primary care
- Doctors who listen and provide clear explanations; patient feel cared for
- High patient satisfaction/strong verified ratings for some Lee Health/LPG family medicine locations
Common complaints
- Difficulty getting appointments / long wait to see a specific doctor or rotating providers
- Perceived lack of caring/feeling like a 'number' in some experiences
- Accessibility/parking garage clearance issues that can prevent or frustrate disabled patients from attending appointments
- Customer service issues at related outpatient services (rude front desk, billing/copy-payment frustrations)
In patients' words
"“Trying to actually see my doctor, Dr. Carrion, seems to be too much to ask. I get a rotating group of PA’s… the only one they could give me was 5 months out.”"
— Birdeye review of Lee Physician Group"“On vacation when our daughter came down with a fever… Thankful for the whole LEE Team!”"
— Birdeye review of Lee Physician Group"“Disabled patients… [could] not fit in the parking garage… His only alternative was to park further away and use a scooter to reach the entrance…”"
— WBBH/Gulf Coast News Now article about Lee Health Cape Coral parking garage clearance"“I would steer clear of this outpatient rehabilitation center… She would not let me see or explain what I was signing and was very rude.”"
— Yelp review (Lee Health outpatient rehabilitation in Cape Coral)More clinics in Cape Coral
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