Local Healthcare - City of Canton - Canton, Illinois
Urgent Care • Canton, IL
Ratings by platform
- MedicalRecords.com: 2.9/5 (16 reviews)
- US News Best Hospitals: 89% willing to recommend
- Illinois Hospital Report Card (HCAHPS): 71% highly satisfied
What patients say
Patients praise
- competent and skilled individual providers (e.g., specific surgeons and ENT specialists)
- high patient recommendation rates for hospital services (89%)
- professional and thorough bedside manner reported for some practitioners
- efficient ER care noted by some patients
Common complaints
- billing and payment transparency concerns
- poor customer service and staff communication/attitude
- dissatisfaction with clinical diagnostic accuracy and treatment planning
- perceived lack of concern for patient mental health needs
In patients' words
"This is an abuse in the medical billing industry... Highly recommend you find somewhere else if you don’t have insurance because they will rake you over coals if you give them a chance."
— Online Review (LocalityBiz)"The staff here are very nice and do their best to help you and get you feeling better."
— Online Review (MedicalRecords.com)"In todays world you do not find doctors, surgeons who take the time to investigate, explain and make sure that I was taken care of and covered every base."
— Patient Review (Healthgrades)More clinics in Canton
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