Aultman Medical Group Behavioral Health and Counseling Center
Mental Health Services • Canton, OH
Ratings by platform
- Rehab.com: Approximately 2.6/5 stars (across 38 reviews) (38)
- Vitals.com: 3.5/5 (Dr. Snavely), 4.3/5 (Dr. Rich) (1 written review for group practice)
What patients say
Patients praise
- Some staff members described as kind and helpful
- Positive feedback for specific individual practitioners regarding empathy and listening skills
- Reports of successful and supportive outcomes for certain patients
Common complaints
- Appointment accessibility and long wait times for new appointments
- Complaints regarding administrative staff and appointment cancellations
- Dissatisfaction with the thoroughness of certain providers during consultations
- Concerns over the perceived quality of psychiatric evaluations or diagnoses
In patients' words
"If I could write zero stars I would. Such an unhelpful group of people. ... They won’t get you in for weeks."
— Rehab.com/LocalityBiz"I have seen Dr. Rich for years and have never met a kinder, more compassionate listener and advisor."
— Rehab.com"He spoke with me for only 10 minutes, was condescending the entire time, then ended by saying they cannot do evaluations or diagnosis."
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