Family Medicine - Canton - Graham Health System
Family Medicine • Canton, IL
Ratings by platform
- Healthgrades: 68% patient recommendation rate (N/A)
- MedicalRecords.com: 2.9/5 (16 reviews)
What patients say
Patients praise
- Compassionate and professional care from specific doctors and nursing staff
- Efficient emergency department experiences for some patients
- Appreciation for clear explanations and thorough diagnostics by certain providers
- High recommendation rate (68%) for the hospital among surveyed patients
Common complaints
- Long wait times in emergency and scheduled appointments
- Dissatisfaction with staff communication, attitude, and professionalism
- Concerns regarding medical billing practices and costs for uninsured patients
- Reports of medical care perceived as negligent or lacking proper diagnosis
In patients' words
"The ER doctors and nurses were fantastic! Beats OSF and Methodist in Peoria for sure. They were fast, professional, and knew exactly what I needed."
— MedicalRecords.com review"This is an abuse in the medical billing industry and an example of good customer service until they have your money as they are willingly taking advantage of people. Highly recommend you find somewhere else if you don’t have insurance because they will rake you over coals if you give them a chance."
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