OSF Cardiovascular Institute in Canton - OSF HealthCare
Cardiology • Canton, IL
Ratings by platform
- Birdeye (Peoria location): 4.1/5 stars (39 reviews)
- Birdeye (Rockford location): 4.2/5 stars (57 reviews)
- Yelp (General OSF HealthCare): 2.7/5 stars (45 reviews)
What patients say
Patients praise
- Professional and skilled medical care
- Successful life-saving surgical outcomes reported by some patients
- Helpful and kind individual medical staff members
Common complaints
- Difficulty reaching administrative or support staff by phone
- Frustration with billing and financial assistance processes
- Reports of impersonal or rude service in some departments
- General dissatisfaction with hospital system customer service and communication
In patients' words
"Received excellent and I might add life-saving care from the excellent physicians at OSF Cardiovascular Institute. ... OSF are the medical staff you want for heart care."
— Patient review (Cary Miller, Mar 2024)"Difficult to reach the right person; staff seem disorganized. ... As soon as my income-based balance reduction is made I will be happy to pay, but not one second sooner. Got someone on the phone today, finally, who was terribly rude and unprofessional."
— PissedConsumer review of OSF HealthCareMore clinics in Canton
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