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MSA Hospice - Camden, SC - Medical Services of America logo

MSA Hospice - Camden, SC - Medical Services of America

Hospice & Palliative MedicineCamden, SC

★★★★☆4.1/50 reviews across 1 platforms

Ratings by platform

  • National Hospice Analytics: 82/100 (Hospice Analytics Quality Ranking) (N/A)
  • Birdeye: Variable (General positive sentiment in available specific local reviews) (7 reviews on Birdeye)

What patients say

Patients praise

  • Staff described by some families as caring, compassionate, and professional
  • Positive experiences with hospice nurses during end-of-life care
  • Supportive follow-up communication with families after patient passing
  • Quality ranking score of 82/100, which is above the national average

Common complaints

  • Reports of neglectful care and staff absenteeism
  • Concerns regarding professional conduct, including dishonesty by staff members
  • Allegations of profit-driven management practices over patient needs
  • Employee reports of micromanagement, high turnover, and poor internal support

In patients' words

"I would highly recommend MSA Hospice. They are so caring and compassionate with the patient and the family. They took care of my Mother and she loved the staff."

Birdeye Review for MSA Hospice

"Our assigned nurse was a no call no show numerous times. We had to call the answering service to get her to show up. When we complained she lied and accused us of telling her not to come."

Birdeye Review for MSA Hospice (General/Florence Location)

"Worst company I've ever... They treat their clinical staff poorly utilizing fear tactics. All managers have never actually created a product or service, so they lack what they are doing."

Indeed Employee Review for Medical Services of America

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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