Health Care | Cambridge, MD
Surgical Care • Cambridge, MD
Ratings by platform
- SolvHealth (Your Doc's In): 4.8 out of 5 (Not explicitly stated (average based on components))
- Birdeye (Dorchester Health and Wellness): 5.0 stars (11 reviews)
What patients say
Patients praise
- Some patients report satisfaction with specific medical services once accessed
- Commendation for individual healthcare providers for compassion and attentiveness at specific clinics
- High ratings and positive feedback for smaller, specific wellness centers or urgent care locations
- Cleanliness noted in some private practice settings
Common complaints
- Unprofessional and rude staff behavior (including receptionist and nursing staff)
- Long wait times for appointments and medical services
- Dissatisfaction with communication and timeliness of care
- Concerns regarding billing practices and payment policies (e.g., cash-only requirements at some locations)
- Perception of poor quality of care compared to previous local facilities
In patients' words
"I've been to the facility three times, and while the check-in process isn't great, I've otherwise been very impressed with the available services and how quickly everything was done once I was in the door."
— LocalityBiz (UM Shore Medical Pavilion at Cambridge)"The old hospital was tenfold better which I find ironic. I have never seen a worse hospital as far as communication, timeliness, overall care and everything above."
— LocalityBiz (University of Maryland Shore Medical Center at Cambridge)"This office is horrible. They only care about money. The provider is wonderful but office staff horrible. Have wait hours."
— LocalityBiz (Patient Centered Care of Cambridge)"Ed is BY FAR THE BEST healthcare provider that I have ever seen. He takes time to listen and pays attention to your needs as a patient."
— Birdeye (Dorchester Health and Wellness)More clinics in Cambridge
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