UM SMG – Surgical Care at Cambridge | UM Shore Regional Health
Surgical Care • Cambridge, MD
Ratings by platform
- Birdeye: 4.5 out of 5 (1613 (for top hospitals companies category including this location))
- Expected Healthcare (for Imaging Center): 5.0 out of 5 (2)
What patients say
Patients praise
- Attentive and courteous clinical staff (in specific instances)
- Clean and quiet facility environment
- Efficient care once admitted for services
- Positive surgical experiences for some patients
Common complaints
- Long wait times for appointments and procedures
- Perceived lack of professionalism in administrative/front desk staff
- Concerns about communication and scheduling efficiency
- Frustration with facility transition compared to previous hospital services
In patients' words
"The staff was attentive and courteous. The facility was clean and it was also very quiet. I have had multiple surgeries in bigger hospitals and by far, this one has been the best."
— Patient review on LocalityBiz"I've been to the facility three times, and while the check-in process isn't great, I've otherwise been very impressed with the available services and how quickly everything was done once I was in the door."
— Patient review on LocalityBiz"1 woman to do all this and she is very slow at that!! Get her some help or send people to their departments and let them do the check in."
— Patient review on LocalityBizMore clinics in Cambridge
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