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Spaulding Outpatient Center Cambridge - Mass General Brigham

Physical TherapyCambridge, MA

★★★☆☆2.8/54 reviews across 1 platforms

Ratings by platform

  • Yelp/Apple Maps aggregation: 2.8 out of 5 stars (4 reviews total on aggregated platforms)

What patients say

Patients praise

  • Professional and knowledgeable clinical staff
  • Clean and well-equipped facility
  • High quality of physical therapy services
  • Welcoming and friendly front-desk staff
  • Effective, transformational recovery outcomes

Common complaints

  • Reports of staff incompetency
  • Dissatisfaction with appointment scheduling and communication

In patients' words

"Spaulding is definitely the best. They really know their stuff their gym is..."

Yelp review (T L.)

"Brings incompency to a new level. If you have a loved one here get them out as quickly as possible."

Yelp review (Jack M.)

"Once he got to Spaulding, it was the first time I remember leaving him at the hospital and feeling a sense of calm. It was like a sigh of relief."

Patient family member (Catie)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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