Home | West Cambridge Pediatric and Adolescent Medicine
Pediatrics • Cambridge, MA
Ratings by platform
- Yelp (via MapQuest): 4.0 out of 5 stars (11 reviews)
- WebMD: Not specified (1 review)
- UniLocal: Not specified (mixed reviews) (5 reviews)
- Facebook: 100% recommend (9 reviews)
What patients say
Patients praise
- Some doctors noted for being kind, intelligent, and dedicated
- Appreciation from some families for the care provided to younger children or newborns
- Generally well-organized practice according to some long-term patients
Common complaints
- Unresponsive or cold front desk staff
- Difficulty with communication and follow-up on phone messages
- Concerns regarding the consistency of care for older children or long-term patients
- Instances of perceived lack of clinical interest or misdiagnosis reported by some reviewers
In patients' words
"While the website says they are accepting new patients front desk staff told me they were not right now. She looked at me as if I wasn’t welcome. I felt uncomfortable."
— WebMD Review (May 9, 2024)"I’d gone there for 20 years and the staff still act like they don’t know me (so finally left); the practice was warm, welcoming with Dr Haas and Dr Goldstein... Now, I can stand there in front of the 5 – 6 staffers and will be ignored until it’s convenient for someone... to stop their talking and look at me."
— UniLocal Review"We have been blessed to have Dr. Pearl Riney as our son's pediatrician. Thank you Yelpers - we selected West Cambridge Pediatrics based on your stellar reviews! In one word, Dr. Riney is..."
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