725 Concord Ave – Cambridge
OB-GYN • Cambridge, MA
Ratings by platform
- OpenGovCA: 3.4 out of 5 stars (21 ratings (for Marino Center))
- Loc8NearMe: Varies; multiple low ratings reported (37 comments reported)
What patients say
Patients praise
- Some individual physicians are described as thorough and attentive
- Friendly and helpful front desk/nursing staff mentioned by some patients
- Effective communication regarding appointments and follow-ups reported by some users
Common complaints
- Billing and insurance processing issues
- Rude or unprofessional front desk/reception staff
- Difficulty scheduling appointments or getting callbacks
- Dismissive behavior from some medical staff towards chronic illness
- Concerns regarding clinical competence/medical care quality
In patients' words
"Great in office experience, but a nightmare to deal with from an insurance/billing standpoint."
— LocalityBiz review of Belmont Medical Associates"Horrible. Things have really gone downhill here. Excessively unprofessional and rude nurse, and the doctors are careless and irresponsible."
— MapQuest review of Reservoir Medical Associates"I have received wonderful care and was able to discuss any issues at ease. Dr. Pugh has been my primary doctor since day one (1999) and I hope he never retires."
— OpenGovCA review of The Marino Center for Integrative HealthMore clinics in Cambridge
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