UM Shore Medical Center at Cambridge (FSED)
Emergency Care • Cambridge, MD
Ratings by platform
- Various local business directories, hospital review sites, and public review aggregators: Generally low ratings, frequently 1 out of 5 stars in public review platforms (Limited volume of publicly available reviews across platforms)
What patients say
Patients praise
- Efficient and accurate diagnosis and treatment in specific urgent cases
- Quick service for some routine or non-emergency visits once admitted
Common complaints
- Long wait times for medical attention
- Perceived lack of professionalism or rude behavior by staff
- Poor communication regarding processes and care plans
- Dissatisfaction with the facility's overall utility compared to the previous hospital
- Difficulties with administrative/check-in procedures
In patients' words
"The old hospital was tenfold better which I find ironic. I have never seen a worse hospital as far as communication, timeliness, overall care and everything above."
— Public patient review"I brought my 72 year old mother into the ER the day after Christmas. The staff, efficiently, and with genuine kindness diagnosed and treated her for pneumonia. ... So very completely satisfied with the care she received here."
— Public patient review"Horrible, unprofessional and a disgrace to our community! ... Get her some help or send people to their departments and let them do the check in. It isn't rocket science but I can tell you, do yourself a favor and go to another facility."
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