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Mental Health Clinic • Calumet City, IL
Ratings by platform
- Recovered.org: 2.95/5 (Recovered TrustScore)
- Facebook: 64% recommendation rate (41 (on Facebook))
- chicagodrugrehabil.com: 2.70/5 (111)
What patients say
Patients praise
- Caring, professional, and welcoming medical staff/doctors
- Clean and convenient facilities
- Helpful front desk and intake staff (in some instances)
- Proactive appointment reminders
Common complaints
- Long wait times
- Operational/communication inefficiencies, particularly regarding prescription refills and patient portal usage
- Difficulty reaching staff by phone
In patients' words
"Doctor Hickombottom is the absolute best physician I have found in years. He takes the time to listen to you and his bedside manner is warm and inviting. ... The reason I gave this facility 4/5 stars is for two reasons... the lack of efficiency in communication is severely in need of an overhaul."
— LocalityBiz.com"Many patrons express appreciation for the staff's kindness and professionalism... However, there is a notable concern regarding the speed and efficiency of service, with some individuals citing lengthy wait times during their visits."
— GiveFreely.comMore clinics in Calumet City
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