UChicago Medicine at Ingalls - Calumet City
Family Medicine • Calumet City, IL
Ratings by platform
- Birdeye (aggregating Google and other sources): 2.3/5 stars (240 reviews)
- Healthgrades: 2.0/5 stars (1 review (office-specific))
What patients say
Patients praise
- Some reports of friendly front desk or welcoming staff
- Convenient location for quick primary care needs reported by some patients
Common complaints
- Long wait times for care
- Reports of rude or unhelpful staff communication
- Allegations of poor quality of care and medical negligence
- Frustrations with billing and insurance processing issues
- Concerns regarding patient rights and treatment protocols (specifically in behavioral health)
- Disorganized office management and appointment scheduling difficulties
In patients' words
"Avoid this urgent care and go to the ER, I waited 4 hours to see the one doctor working... The nurses and technicians at the nursing station could be heard loudly debating whether they had to physically go outside to get that patient out of the car."
— Birdeye User Review"This is worst place for medical help! We were there over 4 hours before anyone tried to assist us, we were there with an ill newborn with a tempature over 100!"
— A-Better-Place User Review"Disorganized Office Management... On the day of the appointment, 40 minutes prior, they call to notify that the insurance would not work with the doctor. Overall, not very thorough and just come off sloppy."
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