UChicago Medicine at Ingalls - Calumet City
Cardiology • Calumet City, IL
Ratings by platform
- Birdeye (Aggregated): 2.3 / 5 stars (240 reviews)
What patients say
Patients praise
- Some staff members noted as friendly (e.g., specific front desk/nurses)
- Convenient location
- Quick service in isolated instances
Common complaints
- Long wait times for care
- Reports of rude, unfriendly, or uncaring staff and nurses
- Billing and payment transparency issues (double billing concerns)
- Perceived lack of quality or attention in patient care
- Concerns regarding administrative and triage procedures
In patients' words
"There is nothing urgent about this place. They arrive you on the board to have you waiting hours in the waiting area. Been here four hours just for someone to talk to me for 2 mins."
— A-Better-Place.com"Avoid this urgent care and go to the ER, I waited 4 hours to see the one doctor working on a Saturday night after checking in via online quicker register. He didn't wash or sanitize his hands between patients."
— Birdeye"I’d love to give this place 4 stars because the front desk and the nurse was amazing, but this company double charges you."
— A-Better-Place.comMore clinics in Calumet City
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