Calumet Park, IL Walk-In Urgent Care | Midwest Express Clinic
Cardiology • Calumet City, IL
Ratings by platform
- Solv Health: 4.5 out of 5 stars (38 reviews)
- Yelp: 2.5 out of 5 stars (399 reviews (company-wide))
- Apple Maps: 70% (approx. 3.5/5) (10 ratings)
What patients say
Patients praise
- Some patients report professional and knowledgeable providers who listen to concerns
- Generally positive ratings on certain platforms like Solv Health
Common complaints
- Billing disputes and confusion, including unexpected charges and difficulties reaching the billing department
- Concerns regarding unnecessary testing or incorrect insurance billing codes
- Poor customer service and staff communication issues, including claims of rude behavior or long wait times
- Inaccurate information provided by front desk staff
In patients' words
"Carly the Nurse Practitioner was thorough and very knowledgeable. She was attentive and listened to all of my concerns."
— Midwest Express Clinic Website"I was double charged on recent visits and the billing department is hard to reach... Front desk people give wrong information. Nurses move slow. Doctors do not care about you or your needs."
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