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Pediatrics • Calistoga, CA
Ratings by platform
- MapQuest, Yahoo, Healthgrades, Apple Maps: Mixed ratings generally ranging from 1 to 5 stars, with aggregate scores often around 3.0-3.2 out of 5 across different platforms (Varies by platform (e.g., ~32 reviews on MapQuest/Yahoo))
What patients say
Patients praise
- Appreciation for pediatricians' bedside manner and medical knowledge
- Ability to secure appointments on short notice (often same-day or within 24 hours)
- Welcoming, comfortable office environment
- Generational loyalty among local families
Common complaints
- Dissatisfaction with front desk staff, including perceived rudeness and disorganization
- Long wait times in the waiting room and to see the doctor
- Reports of billing policies requiring payment before care
- Specific negative clinical experiences with individual providers (e.g., perceived lack of thoroughness or empathy)
In patients' words
"Dr. Abbot is AMAZING! I have been bringing my eldest daughter here for 18 years now... I am extremely grateful for having him as my children's doctor."
— Opengovny review"While the Drs here are really helpful and have good bedside manners, the same can’t be said for the front staff and people answering the phones. ... Every time I have gone in for an appt we have had to wait in the waiting room for at LEAST an hour!"
— Unilocal review"Absolutely the worst pediatrician in Santa Barbara. She is cold and uncaring, rude and demeaning."
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