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Calistoga Pet Clinic: Vet Clinic in Napa Valley & Lake County ...

SurgeryCalistoga, CA

★★★★★4.8/569 reviews across 1 platforms

Ratings by platform

  • Aggregate review platforms (BestProsInTown, Medicals-Health): 4.8/5 (69 reviews on BestProsInTown)
  • Yelp: Not specified (34 reviews) (34 reviews)

What patients say

Patients praise

  • Compassionate, caring, and professional staff
  • Exceptional expertise and thoroughness of veterinarians, particularly Dr. Franquelin
  • Welcoming and clean environment for pets
  • Strong, clear communication with clients

Common complaints

  • Concerns regarding pricing and costs
  • Occasional issues with appointment scheduling and cancellations
  • Rare allegations of incorrect medical treatment or communication challenges

In patients' words

"Dr. Franquelin is one of those rare people who seems to genuinely care about every animal that comes through the door. His staff is also excellent."

Medicals-Health User Review

"I would stay clear of this place if you love your pets. Incompetence across the board."

TopVet.net User Review

"Dr. Franquelin and staff are amazing pet loving people who are professional and friendly. Recently our wonderful 18 year old cat, Boo, left this world. The entire staff was so helpful and caring."

PetInsuranceReview.com User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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