Calistoga | CommuniCare+OLE
Optometry • Calistoga, CA
Ratings by platform
- Google My Business, Birdeye, HelpConnectUSA: Approximately 2.3 to 2.8 out of 5 stars (9 reviews mentioned across platforms)
What patients say
Patients praise
- Friendly and helpful staff in some interactions
- Convenient location and nice office facilities
- Reasonable scheduling time for some patients
Common complaints
- Poor customer service and staff professionalism
- Issues with medical record management and accuracy
- Perceived lack of care from medical staff
- Difficulty in scheduling appointments
In patients' words
"DO NOT COME HERE. TRUST ME... the doctor also decided to call me from his personal number at home with false test results at barely 5 AM! ... “oops my bad we mixed the files up”"
— Online review aggregator"Horrible customer service. Horrible care for patients. There is no care from the medical staff at all and they never have appointments available. This place is a joke don’t waste your time."
— Online review aggregator"I made an appointment within a reasonable timeframe. I enjoyed the location and the office is very nice. All of the staff were helpful and friendly."
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