Dialysis Clinic Locations - DCIinc.org

Patients praise

• Patients often report positive, caring, and professional interactions with medical staff
• Some patients describe feeling like part of a family at their clinic
• Many locations maintain clean and well-maintained facilities
• Generally, medical outcomes and quality of care metrics meet expected standards for DCI facilities

Common complaints

• Concerns regarding clinic understaffing and high staff turnover
• Reports of unprofessionalism, lack of managerial oversight, and poor work environment from staff perspective
• Allegations of poor management, billing practices, and inadequate supply stock at some locations
• Medicare compliance audits identified documentation and billing issues across the DCI chain