ECRMC Calexico Outpatient Center | Clinica en Calexico, CA
Rural Health Clinic • Calexico, CA
Ratings by platform
- Birdeye: 4.2 out of 5 stars (37 reviews (via Birdeye))
What patients say
Patients praise
- Courteous staff, including front desk and medical personnel
- Professional and helpful front desk service for paperwork
- Efficient service for specific procedures like X-rays
Common complaints
- Long wait times for appointments and to see doctors
- Frustration with strict policies regarding late arrivals
- Concerns about inconsistency in how arrival times are recorded versus when service begins
In patients' words
"Excellent service at the Calexico Outpatient Center. Have had several X-rays done at this facility and are always very courteous. The front desk staff is also very professional and helpful in filling out the forms."
— Free Clinic Directory (comment from Nana)"How much time most or all patients wait more than 3 or 4 hours siting there just to see our doctor? ... Every time I go to the clinic I expect to be hours in there, and I don’t have complaint about it. I’m very disappointment and very upset with this..."
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