Primary Care in Northern NJ - Mountainside Medical Center
Primary Care • Caldwell, NJ
Ratings by platform
- Momentary/CMS HCAHPS: 2 out of 5 stars (based on HCAHPS data) (283 patient surveys)
- Yelp: 2.2 out of 5 stars (146 reviews)
- MedicalRecords.com: 2.6 out of 5 stars (2,104 reviews)
What patients say
Patients praise
- Cleanliness of the facility rated as a strength
- Some reports of attentive and compassionate individual staff members
- Smooth experiences for some scheduled or outpatient surgeries
Common complaints
- Long emergency room wait times and overcrowding
- Concerns regarding staff communication and attitude
- Issues with diagnostic accuracy or misdiagnosis in some cases
- Dissatisfaction with responsiveness and helpfulness of nursing staff
- Facility noise levels affecting patient comfort
In patients' words
"The nurses and aides were most attentive... My surgeon was a seasoned professional and prepared me for the procedure... in a straight forward but compassionate manner."
— MedicalRecords.com User Review"Mountainside Hospital should really do better... Dr. Erik Sherman was very dismissive, judgmental, and condescending to my family and I."
— Rate A Hospital User Review"Been coming to see Dr. Farnese for over a decade but every time i'm here the wait time is longer and longer... My time is as vialble as yours so have some respect for..."
— Healthgrades User ReviewMore clinics in Caldwell
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