Saint Alphonsus Anchor Clinic - Caldwell Health Plaza
Internal Medicine • Caldwell, ID
Ratings by platform
- Birdeye (Anchor Clinic): 4.8/5 (14)
- Birdeye (Family Medicine Caldwell Health Plaza): 4.7/5 (86)
What patients say
Patients praise
- Kind, welcoming, and helpful staff from registration to medical assistants
- Efficient service and convenient access to care, particularly for seniors
- Modern, clean, and well-maintained facility environment
- Thorough and communicative medical providers who explain conditions and options well
Common complaints
- Long wait times in waiting rooms and exam rooms
- Instances of poor staff attitude or lack of empathy
- Perception of being treated as a drug seeker rather than receiving comprehensive care for complex medical histories
- Inconsistency in clinic availability or signage errors regarding operating hours
In patients' words
"The both times I've visited, my experience has been fantastic. Everyone is extremely kind and willing to help and they give great and efficient service."
— Birdeye - Patient Review"Long wait time in lobby as well as once you are in a room... The staff is friendly enough but long long wait!"
— A-Better-Place - Patient Review"I have been juggled around to three different providers over the last eight months and have never received quality care... providers at St Alphonsus Elm Family Medical treat me as a drug seeker instead of partnering with me to find the appropriate clinical approach."
— Birdeye - Patient ReviewMore clinics in Caldwell
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