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St. Luke's Clinic – Family Medicine: Caldwell

Family Medicine • Caldwell, ID

What patients say

Patients praise

  • Professional and friendly staff
  • Doctors who are good listeners and non-judgmental
  • Positive patient engagement in care decisions
  • Efficient check-in processes
  • Helpful bedside manner

Common complaints

  • Frustration with appointment scheduling policies
  • Perceived rigidity or lack of flexibility regarding past missed appointments
  • Reports of being dismissed from care

In patients' words

"Dr. Hanley is awesome overall. He listens and is always engaged and open to discussing concerns or suggestions I may have. He allows and encourages my involvement in my own medical care."

— LocalityBiz (Review for St. Luke's Clinic – Family Medicine: Caldwell)

"I’ve been dismissed and have to “go elsewhere” I asked why and she said because I missed an appointment in 2022! It’s 2024 and suddenly they literally refuse to see me..."

— LocalityBiz (Review for St. Luke's Clinic – Family Medicine: Caldwell)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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