Calais Community Hospital – Our Health, Our Hospital
Infusion Services • Calais, ME
Ratings by platform
- Vivian Health: 2.6/5 stars (7 reviews)
- Birdeye (Emergency Room): 3/5 stars (2 reviews)
- Healthgrades: 70% (Patient Experience Rating) (Not explicitly stated)
What patients say
Patients praise
- efficient and professional service in some emergency room visits
- clean facilities reported by some patients
- documented improvements in safety metrics such as lower infection rates and patient falls
Common complaints
- concerns regarding staffing levels and high turnover of medical professionals
- difficulties in receiving consistent or appropriate care for complex medical needs
- perceived lack of access to higher levels of care in a timely manner
In patients' words
"It was clean, everyone was kind, professional, and thorough, and I was in and out quickly."
— Birdeye (Emergency Room Review)"Difficulty getting appropriate orders for patient being held for transfer or admission. The hospital is two hours from a higher level of care, so very sick patients may stay much longer than your comfort level."
— Vivian Health Review"This community has a false sense of security with this hospital and ER... The revolving doctors and understaffed nursing leaves patients without adequate and consistent care."
— Birdeye (Emergency Room Review)More clinics in Calais
Infusion Clinic - Down East Community Hospital
Patients praise: staff praised for being professional, friendly, and dedicated in patient care settings · availability of specialized infusion services for chronic conditions in the region.
Advanced Infusion Care - AIS Healthcare
Patients praise: High company-reported patient satisfaction rates (99%) · Positive reports from long-term patients regarding clinical support for pain management.
Comparing your options?
Browse other clinics in Calais, or filter by state and specialty to compare patient ratings.