Infusion Clinic - Down East Community Hospital
Infusion Services • Calais, ME
Ratings by platform
- Birdeye (aggregating Google reviews): 3.1 out of 5 stars (based on 89 reviews) (89 reviews)
- WebMD: 1 out of 5 stars (based on 1 review) (1 review)
What patients say
Patients praise
- staff praised for being professional, friendly, and dedicated in patient care settings
- availability of specialized infusion services for chronic conditions in the region
- ongoing efforts to invest in facility infrastructure and expand services
Common complaints
- general concerns regarding hospital staffing, management, and work environment voiced by nursing staff union members
- past complaints about nurse-to-patient ratios and reliance on traveling staff
- isolated negative public review citing dissatisfaction with hospital administrative coordination
In patients' words
"A Special thank you to all the staff at Down East Community hospital... everyone went above and beyond!"
— Birdeye (Review)"Terrible I've lived in Machias for 10+ years they never have anything together top doctors have quit and started there own practices..."
— WebMD (Review)More clinics in Calais
Advanced Infusion Care - AIS Healthcare
Patients praise: High company-reported patient satisfaction rates (99%) · Positive reports from long-term patients regarding clinical support for pain management.
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