Emergency Department - Calais Community Hospital
Emergency Medicine • Calais, ME
Ratings by platform
- Birdeye: 3 out of 5 stars (2 reviews)
- Healthgrades: 81% of patients gave a rating of 9 or 10, though 68% would definitely recommend the hospital (6% lower than national average) (Not specified (aggregate data))
- calais-maine.uscompanies.net: Mixed ratings ranging from 1/5 to 5/5 stars (5 reviews)
What patients say
Patients praise
- some patients report positive, quick, and professional experiences
- occasional praise for kindness and thoroughness of specific providers
Common complaints
- long wait times in the emergency department
- perceived rudeness or lack of empathy from nursing and medical staff
- concerns regarding staffing levels and the use of rotating/temporary doctors
- perceived lack of thoroughness or competency in medical care
In patients' words
"It was clean, everyone was kind, professional, and thorough, and I was in and out quickly."
— Birdeye reviewer"Took my mom and we have been waiting over 4 hours and she still hasn't seen a doctor. The nurses have been nothing but rude."
— calais-maine.uscompanies.net reviewer"The revolving doctors and understaffed nursing leaves patients without adequate and consistent care."
— Birdeye reviewer
Comparing your options?
Browse other clinics in Calais, or filter by state and specialty to compare patient ratings.