Locations | Community Health & Emergency Services, Inc.
Clinical Medical Laboratory • Cairo, IL
Ratings by platform
- Beauty Illinois (GG): 4/5 stars (1 (from specific patient positive feedback))
- Beauty Illinois (GG): 1/5 stars (3 (from specific patient negative feedback))
- Facebook: 52% recommend (5 reviews total)
What patients say
Patients praise
- Attentive and professional medical staff
- Quality of medical care provided
- Willingness to answer patient questions
Common complaints
- Staff training issues, specifically regarding payment processing (FSA/HSA)
- Administrative and logistics difficulties (appointment scheduling, insurance claim filing)
- Long wait times to see a doctor
- Difficulty accessing online portals
In patients' words
"Doctors were very nice. They answered all of my questions. Very much attentive to their patients. Good quality medical care."
— Beauty Illinois (GG)"I was told my card was declined; however, I re-checked the balance & there was $275.00 in my FSA account. Please train your staff properly, as this causes inconveniences that could be avoided."
— Beauty Illinois (GG)"Did not bother to file the claim with my insurance company in a reasonable time, leading to full denial of coverage... I apparently now am considered in dire enough straits to qualify for some of the other offices."
— Beauty Illinois (GG)More clinics in Cairo
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