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Family Medicine | Healthcare Services in IL & IN

Family MedicineCahokia, IL

★★★★☆3.5/55 reviews across 1 platforms

Ratings by platform

  • WebMD (Dr. John Magner, MD) — East Saint Louis, IL: 3.5/5 (average rating) (5 ratings)
  • Wheree (SIHF Healthcare - Cahokia Heights): Overall rating breakdown shown as category scores (e.g., Doctor's expertise 9, Hygiene/safety 9.3) (Not specified (No specific total review count shown))

What patients say

Patients praise

  • Staff/professionals described as friendly, caring, and attentive
  • Clean/welcoming environment and respectful interactions
  • Providers explain medical details clearly and listen to patient concerns

Common complaints

  • Reports of being given a runaround / delays in getting needed care or prescriptions
  • Complaints about rude staff behavior (e.g., medical assistant) and threats regarding confidentiality
  • Some reviewers mention wait times or scheduling delays

In patients' words

"“Front desk very nice. Doctor was T. Mond was very educational and friendly and professional/serious… She show that she cares.”"

localitybiz.com review snippet for SIHF Healthcare – Cahokia

"“SHIF healthcare is horrible, seven months of nothing but a run around…”"

localitybiz.com review snippet for Cahokia Health Center (East St. Louis, IL)

"“Bianca Lamb is a very very rude medical assistant!… She hung the phone up on me…”"

localitybiz.com review snippet for Cahokia Health Center (East St. Louis, IL)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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