The Cancer & Hematology Centers: CHC
Oncology • Cadillac, MI
Ratings by platform
- Birdeye (aggregating Google and other platforms): 4.8 to 4.9 out of 5 stars across various locations (Hundreds of reviews across multiple regional sites)
What patients say
Patients praise
- Compassionate, caring, and knowledgeable medical staff and physicians
- Supportive nursing and infusion staff
- Effective medical treatment outcomes for some patients
- Prompt and friendly service reported by some patients
Common complaints
- Billing and insurance issues, including double billing and difficulty reaching staff
- Communication problems with administrative staff and coordination of care
- Wait times for appointments and administrative delays
- Concerns regarding changes in management/ownership leading to a decline in service quality
In patients' words
"Great place. But their billing department is a joke; be careful, they will double bill you."
— Various patient reviews on Birdeye and LocalityBiz"Dr. Vanderwoude is a kind, caring Dr. that goes out of her way to care for her patients."
— Patient reviews on Birdeye and WebMDMore clinics in Cadillac
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Patients praise: Professional, knowledgeable, and kind staff · Helpful and friendly customer service.
Traverse Heart & Vascular - Cadillac - Munson Healthcare
Patients praise: High average patient satisfaction ratings for individual providers (frequently 4.6–4.9 out of 5) · Recognition for patient experience and quality of care at the Cadillac hospital facility.
Traverse Heart & Vascular - Cadillac
Patients praise: High patient satisfaction ratings for individual providers (e.g., 4.9/5 and 4.8/5 on the Munson Healthcare website). · High ratings based on patient surveys regarding provider friendliness, communication, and treatment discussions..
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