University of Michigan Health
Geriatrics • Cadillac, MI
Ratings by platform
- Munson Healthcare Provider Profiles: 4.9/5 (40 reviews)
- US News / HCAHPS data (University of Michigan Health-West): 4/5 (761 reviews)
What patients say
Patients praise
- Generally high patient satisfaction ratings for individual providers (e.g., 4.8-4.9 range)
- Positive feedback for specific doctors and nurses
- Supportive care during childbirth and positive birth experiences
- Effective doctor-patient communication for many patients
Common complaints
- Long wait times in emergency and outpatient settings
- Perceived lack of attentiveness or care from certain staff members
- Difficulties reaching departments by phone or getting timely follow-up responses
- Concerns regarding billing and cost of services
In patients' words
"We just had our baby here, and the experience was wonderful. Amazing and attentive nurses, doctors, and staff. Made us feel like people, instead of a number."
— University of Michigan Health-West patient review"If I was rating just Dr Muza Moons I would give a 5 star review... but the office and service from the staff are awful."
— University of Michigan Health-West patient reviewMore clinics in Cadillac
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Traverse Heart & Vascular
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Traverse Heart & Vascular
Patients praise: High patient satisfaction ratings for individual providers (e.g., 4.9/5 and 4.8/5 on the Munson Healthcare website). · High ratings based on patient surveys regarding provider friendliness, communication, and treatment discussions..
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