Kernodle Clinic West - Internal Medicine | Burlington, NC
Internal Medicine • Burlington, NC
Ratings by platform
- WebMD: 4.5/5 (for specific Internist Dr. Bert Klein) (17 ratings)
- Yelp/MapQuest aggregate: General clinic rating (mixed) (27 reviews)
What patients say
Patients praise
- Knowledgeable and professional medical providers
- Attentive and compassionate staff in many areas
- Efficient and comprehensive care for chronic conditions
- Convenient use of MyChart for information and updates
- Welcoming atmosphere
Common complaints
- Office staff responsiveness in certain departments (specifically mentioned for cardiology)
- Inconsistent staff professionalism and reception interactions
- Repetitive check-in procedures
In patients' words
"From the front door the staff is friendly, welcoming & very helpful... The staff in internal medicine are equally adorable. Very clean facility with the patient's best interest in mind!!"
— Nextdoor"Receptionist threw my insurance card across the window. They are not nice or compassionate for people sick or hurt. I won't be coming to this kernodle clinic for help anymore"
— MapQuestMore clinics in Burlington
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