Community Health Centers of Southeastern Iowa
Family Medicine • Burlington, IA
Ratings by platform
- Birdeye: 3.6 out of 5 stars (103 reviews)
What patients say
Patients praise
- Some patients find specific dental providers to be fantastic, quick, and efficient
- Office staff and nurses are described as wonderful by some patients
- Emergency services are reported as prioritizing getting patients in as soon as possible
Common complaints
- Difficulty scheduling dental appointments
- Poor communication and unreturned calls from staff
- Perceived lack of respect for patients when complaints are made
- Issues with pharmacy staffing, wait times, and operating hours
- Dissatisfaction with medical care and diagnostic dismissiveness
In patients' words
"They always say they cannot schedule an appointment that I have to call everyday and try to get an Appointment... they never return a call. Anymore I feel like a Guinea pig every time I go in there... when people complain on here they don't Acknowledge them Which is a Big lack of Respect for their patience."
— LocalityBiz user review"The dentist there I think his name is Chris. Is fantastic, quick and efficient. The staff are super friendly and do everything they can to ease my extreme panic. They have never belittled or made rude comments... Only downside is they are always SUPER busy, but if you are in pain or in need of emergency services they do everything possible to get you in asap."
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