Kernodle Clinic West – Endocrinology and Diabetes
Endocrinology and Diabetes • Burlington, NC
Ratings by platform
- Duke Health (Kernodle Clinic West): 4.85 out of 5
- WebMD Care (Dr. Thomas O'Connell): 4.5 out of 5 (11 ratings)
What patients say
Patients praise
- High patient satisfaction ratings for specific endocrinology providers
- Professional and attentive medical care reported by many patients
- Convenient on-site services such as labs
- Positive impact on management of chronic conditions
Common complaints
- Concerns regarding communication and follow-up from some providers
- Some reports of administrative issues or wait times
- Isolated historical complaints regarding diagnostic accuracy
In patients' words
"Dr. O'Connell has been great to work with to deal with my osteoporosis diagnosis... The clinic is easy access, lots of parking, and has an on-site lab, which is very convenient. I'm very happy with the service."
— WebMD Care Patient Review"Within 3 months of being under KC care, my A1c dropped... my quality of life has improved more than my words can describe & I owe it to the staff at K. C. who not only got me in in a timely manner but listened to the concerns I've voiced..."
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