Dermatology Clinic in West Burlington, IA
Dermatology • Burlington, IA
Ratings by platform
- U.S. News & World Report (specific provider): 5/5 (based on 13 reviews for Dr. Mark G. Cleveland) (13)
- Healthgrades: Varies by provider (e.g., 22 ratings for Carol Menke, PA) (Multiple per provider)
What patients say
Patients praise
- friendly, kind, and welcoming staff
- professional and knowledgeable care providers
- thorough explanations of medical situations
- modern, effective, and well-priced services
Common complaints
- reports of disrespectful or dismissive behavior by specific staff or providers
- difficulties in scheduling timely appointments for urgent issues
- complaints about lack of urgency or perceived unhelpfulness from phone staff when dealing with allergic reactions or side effects
In patients' words
"Absolutely fantastic staff! Everyone is kind, authentic, welcoming, honest, and very knowledgeable... Ethical to the bone-never tries to sell or mislead."
— Cleveland Dermatology patient review"We unfortunately had a terrible experience with just one of the dermatologist at this location! She was extremely disrespectful, and gave us no time of day."
— Cleveland Dermatology Yelp review"I am covered in hives that could be a result from a prescription... When I went to the Quick Care they turned me away... the woman who answered the phone simply said “well your hives will go away” and no urgency to get me help."
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