Dermatology - West Des Moines - The Iowa Clinic
Dermatology • Burlington, IA
Ratings by platform
- The Iowa Clinic (Internal Site): 4.9 out of 5 stars (562 ratings)
- The Iowa Clinic Urgent Care - West Des Moines (Birdeye): 3.6 out of 5 stars (234 reviews)
- The Iowa Clinic Dermatology - North Waukee (Birdeye): 4.4 out of 5 stars (10 reviews)
- The Iowa Clinic Urology (Birdeye): 2.2 out of 5 stars (66 reviews)
What patients say
Patients praise
- Friendly and helpful staff and nursing teams
- Medical professionals praised for being thorough, knowledgeable, and good listeners
- Appreciation for providers who personally follow up after procedures
- Efficient check-in processes for some locations
Common complaints
- Long wait times for scheduled appointments
- Frustrating communication between doctors, nurses, and billing departments
- Concerns regarding staff professionalism and responsiveness to complaints
- Reports of administrative errors, such as missing prescription orders
In patients' words
"While the care has been great, this office looses stars because they are consistently very late... with the consistent 20 minute wait time JUST to go back to the room... it’s beyond frustrating."
— LocalityBiz (Iowa Dermatology Clinic)"Dr. Adam Miller and the team at The Iowa Clinic Dermatology made what could’ve been a stressful experience feel calm, reassuring, and even—dare I say—pleasant. I had Mohs surgery and from start to finish, the care I received was nothing short of outstanding."
— Birdeye (The Iowa Clinic Dermatology - North Waukee)More clinics in Burlington
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