Kernodle Clinic West - Cardiology - Duke Health
Cardiology • Burlington, NC
Ratings by platform
- Duke Health (Dr. Sabina Custovic): 4.83 out of 5 (488 ratings, 34 reviews)
- Duke Health (Lauren Parrish, MSN, AGNP-C): 4.87 out of 5 (239 ratings, 13 reviews)
- Healthgrades (Dr. Timothy Gollan): 4.6 out of 5 (15 ratings, 10 with a written review)
What patients say
Patients praise
- Patients value the high level of medical expertise and professional knowledge of the doctors
- Doctors are frequently described as attentive, good listeners, and thorough in explaining treatments
- Positive impact on patient quality of life and health outcomes reported by some patients
- Appreciation for efficient coordination of care and access to tests
Common complaints
- Challenges with administrative staff regarding responsiveness and paperwork processing
- Reports of perceived lack of compassion or rudeness from reception staff
- Occasional complaints of doctors seeming hurried during appointments
In patients' words
"Dr. Gollan always takes time to answer any questions. He educates his patients as to their diagnosis and lays out the options for treatment so that they can make an informed decision."
— Healthgrades patient review for Dr. Timothy Gollan"This is the best I can do about the office staff In cardiology. We have taken paperwork there three times and it has taken 3-4 weeks to get them back."
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