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Substance Use and Recovery | Burlington, VT

Addiction TreatmentBurlington, VT

★★★★☆4.4/545 reviews across 3 platforms

Ratings by platform

  • Rehab.com (Howard Center Safe Recovery): 5.0/5.0 (4)
  • Rehab.com (River Rock Treatment): 5.0/5.0 (11)
  • Recovery.com / Recovered.org (Lund Family Center): 3.8 - 4.03/5.0 (30)

What patients say

Patients praise

  • High praise for the compassion, non-judgmental approach, and dedication of staff at facilities like the Howard Center's Safe Recovery.
  • Patient reports of life-changing experiences and successful recovery outcomes at outpatient programs like River Rock Treatment.
  • Recognition of the critical role these facilities play in harm reduction, overdose prevention, and connecting individuals to essential health resources.

Common complaints

  • Neighborhood complaints regarding the Howard Center's Safe Recovery site on Clarke Street, specifically concerning open drug use, drug dealing, and safety concerns.
  • Concerns about the impact of the needle exchange on nearby property values and livability, leading to a lawsuit by local residents.
  • Reports of communication difficulties between neighborhood residents and Howard Center management.

In patients' words

"The clinicians and staff are knowledgeable, compassionate and passionate about what they do... My experience there was so impactful on my overall wellbeing."

Patient Review (River Rock Treatment)

"They say the center attracts drug use, drug dealing, and makes them feel unsafe."

WCAX report on neighborhood complaints regarding Howard Center's Safe Recovery

"Safe Recovery is a place where people who use drugs can be seen as people with problems needing help, not as 'drug addicts' who are 'in denial'."

Commentary by Richard Rawson, addiction researcher

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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